Robot Girl AI not working? Fixes for common problems and a free redo

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Short answer

If a Robot Girl render errors out, its credit comes back by itself. If it finishes and you simply want another take, a rerun costs 1 credit, even with the same photo. Use a 5-second bonus preview to check the face and the glow before you pay for the full video.

Example frame: a woman in a grey T-shirt and black shorts stands at a rope barrier in a big exhibition hall, a glowing silver-blue mechanical core showing at her waist, while a technician in a black polo shirt watches with folded arms
Example frame: a woman in a grey T-shirt and black shorts stands at a rope barrier in a big exhibition hall, a glowing silver-blue mechanical core showing at her waist, while a technician in a black polo shirt watches with folded arms

When the credit comes back

  • A render that errors out, or a photo the safety check refuses: automatic, nothing to ask for.
  • A pack you have not touched, within 7 days of buying: see the refund policy.

When it does not

  • A finished clip where a line of dialogue differs from the story text or the crowd looks different from another run.
  • A fresh try with another story, place or core colour: that is a new run at 1 credit.

Test before you spend

The $8.99 pack comes with 1, the $16.99 pack with 3 and the $25.99 pack with 5. A sharp photo that shows the waist (photo guide) is the best protection against a face that drifts or a core that hides. Previews are watch-only and lower resolution.

For a refund on an unused pack, email support@mimiczip.com.

Why does the android in my Robot Girl AI video not look like me?

The android’s face drifts when the photo is small, tilted, shaded or shows more than one person. Use one sharp, front-facing photo of one adult with the face fully lit, then check a bonus preview before you spend a credit on the full video.

Example frame: a woman in a grey T-shirt and black shorts stands at a rope barrier in a big exhibition hall, a glowing silver-blue mechanical core showing at her waist, while a technician in a black polo shirt watches with folded arms
Example frame: a woman in a grey T-shirt and black shorts stands at a rope barrier in a big exhibition hall, a glowing silver-blue mechanical core showing at her waist, while a technician in a black polo shirt watches with folded arms

What usually causes it

  • A small or blurred face, or one in shadow.
  • Hair covering half the face, sunglasses or a hat.
  • A group photo, or a second person in the background.
  • A strong filter that already changed your face.

What to do

Retake the photo with the face large and evenly lit, facing the camera, then run a preview. The ten seconds include a turn of the head and a close hug, so the photo needs a clear face to hold on to. See the photo guide.

Why is the glowing core missing or odd in my Robot Girl AI video?

The core can hide when the photo shows a long top, a coat or crossed arms over the waist. Use a photo that shows the waist clearly, or pick the sport, white dress or grey tee outfit, which are written to leave the waist open.

Example frame: a red-haired man in a white T-shirt and grey shorts with a glowing mechanical core at his waist, both hands in his pockets and his eyes wide with astonishment, surrounded by people filming on phones
Example frame: a red-haired man in a white T-shirt and grey shorts with a glowing mechanical core at his waist, both hands in his pockets and his eyes wide with astonishment, surrounded by people filming on phones

What usually causes it

  • A long coat, hoodie or dress in the photo covers the waist.
  • Hands or a bag in front of the stomach.
  • A photo cropped above the waist.

What to do

Choose a photo from the head to the thighs with the stomach clear, or choose another outfit; every outfit option is written to leave the waist open. Core colours such as matte black can read dimmer on dark clothes, so silver-blue or gold is the safest choice. See the options guide.

What if the story in my Robot Girl AI video goes wrong?

AI video may compress or reorder a story beat, for example a hug that starts a second early or a line said a little differently. If a key beat is missing, try the same story once more or pick another story; the preview shows the opening first.

Example frame: a woman in a grey T-shirt and black shorts stands at a rope barrier in a big exhibition hall, a glowing silver-blue mechanical core showing at her waist, while a technician in a black polo shirt watches with folded arms
Example frame: a woman in a grey T-shirt and black shorts stands at a rope barrier in a big exhibition hall, a glowing silver-blue mechanical core showing at her waist, while a technician in a black polo shirt watches with folded arms

What is normal

  • The exact words change a little from run to run.
  • A beat may come a second earlier or later.
  • The extras (visitor, technician, crowd) look different each time.

What is not

  • The android’s face stops being yours.
  • A second android appears.
  • The key action never happens, such as no hug at all.

What to try

A bonus preview shows the first seconds, which tells you whether the visitor and the android are where they should be. If a full video misses its key beat, a new run costs 1 credit; see free redo for what is refunded.

Questions people ask

Will I be charged for an error?

No. The credit is held when the run starts and handed back if it errors.

How do I avoid wasting a credit?

Preview first with a sharp, front-facing photo, then spend the credit on the full 10 seconds only when it looks right.

Can I get a refund instead of a redo?

Only on a pack you have not used, within 7 days.

Is a changed face refunded?

A render that finishes is a result, not an error; check a bonus preview first to avoid it.

Does a different story help?

Sometimes. Stories with fewer close-ups, such as the queue-jumper, keep the face smaller in the frame.

Can I use two photos?

No. One photo of one adult is all this template takes.

Is the core ever drawn on top of clothes?

It is generated as an opening in them, so it can look different from run to run.

Will a bright core colour help?

Yes. Gold and rose pink stand out against dark clothes.

Does the outfit change the price?

No. Every outfit costs the same 1 credit.

Can I make the story longer?

No. Each story is written for ten seconds.

Which story is hardest to get right?

The rain story, because it needs the android to step out of the place and the hands and the weather to agree.

Do spoken lines always match the text?

Not word for word. They are close, in English, and short.

Make your own Robot Girl video

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